I just wanted to send a note of thanks for fixing the issue with our door. What Deb and I find most impressive is that every single one of your workers is not just skilled but committed to doing the job properly and noting is too much of a hassle for them.
The young man that came to our place last week had already had a long day but when he saw the issue and tried to fix it the first time, it did not work. But that only made him more determined to ensure the final solution was a permanent solution. Very impressed.